Frequently asked questions

It depends on the method. Screen printing starts at 25 units per design. DTG, DTF, vinyl and embroidery start at 10 units. Paid samples are available with every method. A minimum order value of £50 also applies.

Yes. One design can run across different sizes and colours of the same garment, and the minimum is counted across the whole design.

Mostly clothing brands, agencies, events and businesses that need bulk orders and consistent results. Very small one-off orders are less of a fit, but we're always happy to advise.

The garment you have in mind, quantities by size, how many print or embroidery positions, your artwork, and your deadline. The more we know, the more accurate your quote.

Yes, but printing on garments you supply is at your own risk, because fabric and quality vary. We recommend sending 5% extra as spares.

We send full quotes within 24 hours on working days.

No. Screen set-up is included in our screen printing prices.

No. You pay for the time to prepare your stencil on one of our screens. The screen itself isn't sold to you, only the stencil preparation.

No. Garment prices on the website are for the blank only, ex VAT. Printing or embroidery is quoted on your design, colours and quantity.

Prices on our website and in quotes are shown ex VAT, and VAT is added at 20%.

Yes. Blank garments can be bought as samples from our online catalogue. Printed or embroidered samples are made as a paid order: DTG and DTF samples are £30. Screen printed samples are £30 per screen plus £100 for the sample print.

Yes. Book a visit to our showroom in London by email or phone, and we'll have garments and printed examples ready for you.

Yes. Every custom order has a spec sheet or proof that you approve before production starts.

Vector files (AI, PDF, EPS or SVG) with fonts outlined give the cleanest result, especially for screen printing, embroidery and vinyl. For DTG and DTF, a 300dpi PNG at print size with a transparent background works well.

Screen printing can be mixed to your Pantone Coated (C) references. Embroidery is matched to the closest Madeira thread. DTG and DTF print in CMYK, so colours are a close match rather than exact.

We prepare your files for print, separate colours for screens and digitise logos for embroidery. We don't offer a design service.

It comes down to quantity, artwork and garment. Screen printing is best value for bulk orders with fewer colours, with up to 4 colours as standard and more on orders of 100 or more. DTG suits smaller runs and detailed, full-colour artwork on cotton. DTF works on almost any fabric, including polyester and nylon. Embroidery gives a premium finish for logos, especially on heavier garments and caps. Vinyl is for names, numbers and simple one-colour graphics. Sublimation is available on request for white or light polyester, quoted per job. Not sure? Ask and we'll advise.

Screen printing up to 37 x 47cm, DTG up to 49.5 x 64cm on request, DTF up to 37 x 50cm and embroidery up to 47 x 47cm. The actual size depends on the garment.

Yes. Every method uses a white base under your colours on dark garments, so they stay bright.

Yes, with DTF or vinyl. Light polyester can be screen printed in up to 4 colours. We don't screen print dark 100% polyester, and DTG is for cotton only.

Yes. We print the main design and add individual names and numbers in vinyl, so every garment can be different.

Turn them inside out, wash at 30°C, avoid the tumble dryer and never iron directly on the print. We recommend washing all garments before wearing.

Yes. Most orders use blanks we supply from brands including Stanley/Stella, AS Colour, EarthPositive, Build Your Brand, Yupoong and Beechfield, and we can source other brands on request. Browse our garment catalogue.

Yes. Stanley/Stella and EarthPositive are organic cotton, and several brands offer recycled styles.

Yes. Blank garments can be bought from our online catalogue for UK delivery.

Most orders are ready in 7 to 10 working days from artwork approval, and up to 15 for large or busy-season orders. Finishing such as relabelling usually adds a few days.

Often, yes. Rush orders depend on our capacity, your artwork being ready and garment availability. Tell us your deadline when you first get in touch and we'll tell you what's possible.

Yes. Custom orders go out by courier across the UK, Europe, the USA and further afield, and delivery is included in your quote. Blank garments ordered online ship to UK addresses only, and usually arrive in 2 to 4 working days.

Yes. Collection from our London base can be arranged by appointment.

Online orders are paid by card. Custom orders are paid by bank transfer or card before production starts, unless we've agreed credit terms with you.

Printing has a +/- 5% tolerance, because a few garments can be lost to unavoidable issues in production. If you need an exact number, allow a few extra.

No. Every order is made to your specification, so custom orders can't be returned. If we've made an error, tell us within 14 days and we'll put it right, as set out in our terms and conditions.

Yes. We bring screen printing, embroidery, heat transfer and vinyl names to brand activations, launches and events, so guests can customise products on the spot. See Live Print for set-up, space and artwork details.